Portland Family Medical Center
Healthcare / Medical Office - 12,000 sq ftThe Challenge
This busy medical practice was experiencing inconsistent cleaning from their previous vendor. Patient complaints about restroom cleanliness and waiting room conditions were increasing, and the staff was concerned about maintaining proper infection control protocols. The facility needed hospital-grade cleaning but had been receiving standard commercial service.
Our Solution
TBM implemented a comprehensive healthcare cleaning program including daily disinfection of high-touch surfaces, HIPAA-compliant protocols for patient areas, and specialized restroom sanitization. We assigned trained healthcare cleaning specialists and established detailed checklists for each service visit.
Results
Community Church of Portland
Religious Facility - 25,000 sq ftThe Challenge
This large church facility with a sanctuary, fellowship hall, nursery, and educational wings needed reliable cleaning that respected their space while accommodating a complex schedule of services, events, and community activities. Previous cleaners had difficulty working around their variable schedule.
Our Solution
We developed a flexible cleaning schedule that adapts to the church's weekly calendar. Our team provides deep cleaning after major events, regular maintenance throughout the week, and special attention to the nursery and children's areas. We coordinate closely with church staff to ensure every event starts with a clean facility.
Results
Pacific Northwest Properties
Property Management - Multiple BuildingsThe Challenge
This property management company needed a single reliable vendor to handle cleaning across multiple commercial buildings with different requirements. Managing multiple cleaning contracts was creating administrative headaches and inconsistent results across their portfolio.
Our Solution
TBM became their single-source cleaning partner, managing all properties under one contract with customized service plans for each building. We provide centralized communication, consistent quality standards, and simplified billing while adapting our approach to each property's unique needs.
Results
Cascade Construction Group
Construction / Post-Construction CleanupThe Challenge
This construction company needed a reliable partner for final cleanup on their commercial projects. Tight deadlines and the need for buildings to be move-in ready made timing critical. Previous cleaners had caused project delays with inconsistent scheduling.
Our Solution
TBM established a dedicated post-construction cleanup team that responds to project schedules. We provide phased cleaning during construction and comprehensive final cleaning before client walkthroughs. Our team understands construction environments and coordinates directly with project managers.