The People Behind TBM

At Total Building Maintenance, our success comes from our people. Every team member shares our commitment to excellence, reliability, and customer satisfaction. From our field technicians to our management team, everyone plays a vital role in delivering the quality service Portland businesses have trusted for over 18 years.

Our Team Values

Excellence

We strive for excellence in every task, no matter how small

Teamwork

We support each other and work together to achieve our goals

Reliability

Our clients can count on us to deliver consistent results

Integrity

We do the right thing, even when no one is watching

Our Departments

Field Operations

Our field teams are the heart of TBM. These dedicated professionals work in your facilities every day, delivering the quality cleaning and maintenance services our clients expect.

Trained cleaning technicians
Floor care specialists
Exterior maintenance crews
Day porters and facility attendants

Quality Assurance

Our QA team ensures consistent service delivery across all client locations. Regular inspections and feedback loops help us maintain our high standards.

Regular quality inspections
Client feedback management
Process improvement initiatives
Training program development

Client Services

Your dedicated point of contact for all service-related matters. Our client services team ensures smooth communication and quick resolution of any concerns.

Dedicated account managers
24/7 emergency response coordination
Service scheduling and adjustments
Client communication and support

Operations Management

Behind the scenes, our operations team ensures everything runs smoothly - from scheduling and logistics to equipment and supplies.

Resource planning and scheduling
Equipment maintenance
Supply chain management
Safety and compliance oversight

Training & Development

We invest in our team's growth through comprehensive training programs that ensure every team member has the skills to excel.

New Hire Training

Comprehensive onboarding covering safety, techniques, and company standards

Specialty Certifications

Advanced training for healthcare cleaning, floor care, and specialized services

Ongoing Education

Regular updates on new products, techniques, and industry best practices

Our Commitment to You

When you work with TBM, you get more than a cleaning service - you get a dedicated team that's invested in your facility's success.

Background-checked and fully insured team members

Professional uniforms and identification

Consistent crews for your facility

Clear communication and responsiveness

Respect for your property and people

Continuous improvement focus

Our Team